PRIVACY POLICY

 

 

 

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services and through PayPal if chosen to facilitate payment.  This Privacy Policy does not apply to the practices of third parties that we do not own or control including PayPal or any third party services you access through this website.   We do not share or sell your information to other services unless required by law and you may request at any time to be removed from mailing list or informational e mail updates. 

INFORMATION THAT WE COLLECT:  To fulfill your order, you must provide us with certain information (which you authorize to provide to PayPal or us) such as your name, email address, postal address, payment information, and the details of the product that you are ordering.  You may also choose to provide us with additional personal information)for a custom order, for example) if you contact us directly. 

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT:  We rely on a number of legal bases to collect, use and share your information including: As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support:  We use your information When you have provided to affirmative consent, (which you may reverse at any time), given when signing up for our mailing list or giving shipping information for an order.    If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law: and As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as  providing and improving our services.  We use your information to provide the services you requested and in our legitimate interest to improve our services.  INFORMATION SHARING AND DISCLOSURE:  Information about our customers is important to our business.  We share your personal information for very limited reasons as necessary to fulfill your order and provide information to us concerning your order and our business.  SERVICE PROVIDERS:  We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies.  We will share your personal information with those third parties, but only to the extent necessary to perform those services.  COMPLIANCE WITH LAWS:  We may collect, use, retain and share your information if we have a good faith belief that it is reasonably necessary to: a) respond to legal process or to government requests: b) enforce our agreements, terms and policies: c) prevent, investigate and address fraud and other legal activity, security or technical issues: or d) protect the rights, property, and safety of customers and others.  DATA RETENTION:   We retain your personal information only for as long as is necessary to provide you with our service and as described on our Privacy Policy.  However, We may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes and to enforce our agreements.  We generally keep your data for the following time period:  for up to 7 years (or as required by law).  TRANSFERS OF PERSONAL INFORMATION:  We may store and process your information through third party hosting services in the US and other jurisdictions.  As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws other than your jurisdiction.  YOUR RIGHTS:  If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information.  While some of these rights apply generally, certain rights apply only in certain limited cases:  ACCESS:  You may have the right to access and receive a copy of the personal information We hold about you by using the contact information below.  CHANGE, RESTRICT, DELETE:  You may also have the right to change, restrict our use of, or delete your information.  We generally delete your information upon request.  OBJECT:  You can object to: 1) our processing of some of your information bases on legitimate interests and 2) receiving marketing messages from us after providing your express consent to receive them.  In such cases, We will delete your personal information unless we have compelling & legitimate grounds to continue to use that information or if it is needed for legal reasons. COMPLAIN:  If you reside in the EU and wish to raise a concern about our use of your personal information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.  HOW TO CONTACT US:  for the purposes of the EU DATA PROTECTION LAW, We are the data controller of your personal information.  If you have any questions or concerns with the information provided to When Rose Bloom® concerning your transactions with When Roses Bloom® you may message us through the contact link mail@whenrosesbloom.com.  Alternatively, you may contact us through our retail store location When Roses Bloom® #221 @ Merchant Square Antiques 17730 E 39th St S Independence MO 64055 or  Greenwood Vintage Market and Country Tea Room 502 Main Greenwood Missouri USA